We take data protection and management very seriously. In line with data regulations, we strive to always safeguard and preserve your privacy when you visit our website or whenever you communicate with us.
We are committed to ensuring that your privacy is protected, pursuant to compliance with the UK Data Protection Act (DPA) prior to May 25th 2018, and EU General Data Protection Regulation (GDPR) thereafter. We are also compliant with the PCI Data Security Standard (PCI DSS) — this means we are required to regularly audit our processes and systems to ensure that any data we receive from you is handled according to strict guidelines.
Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this policy. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What information do we collect about you?
Information that you give to us
We collect personal data from you when you register on this website, place an order, sign up for our mailing list or fill out a web form. Where we ask for your data we will specify the purpose for which it is being requested, and we will not use this data for any other purpose, or store it for longer than is necessary to fulfill out contractual obligations to you, or where it is necessary for our legitimate interest or legal basis.
The categories of personal data we may request include your name, contact information (email, postal address and phone/mobile number), general information about you such as your experience with us, and our products and services. We may also keep copies of any correspondence you send us which may include personal data.
Information collected via automated means
We also obtain some of your personal data by automated means when you visit the website. We collect the IP address of the device you use to connect to the Internet, the geographical location of your device, the browser you are using, the type of device you are using (tablet, mobile, desktop), the URL you came from and the web pages you access. We use this data to better understand how you use the website, and to improve your experience when using it.
How do we use your personal data?
We are required by law to provide you with information about the purposes for which we use your information and the legal justification for us to use that information. For example, there may be a legal justification for us to use your personal data where:
- We need to use your information to perform a contract with you or to fulfill a request originated by you.
- You have given your consent to us using your information.
- Using your information is in our legitimate business interests (provided these interests are balanced against your rights).
- We need to process your personal data to comply with legal obligations to which we are subject.
The table below sets out the different purposes for which we may use your personal data and the legal basis for each one. Note that the purposes for which we use your personal data may change from time to time, in which case we will update this policy.